Transparency and trust are fundamental to our business. Here you'll find all our legal documents, policies, and important information about how we operate and protect your rights.
National Tool Hire Ltd, registered in England and Wales (Company No: 08904335)
Your statutory rights as a consumer are protected under UK law
We comply with UK GDPR and EU GDPR regulations for data protection
Our legal documents are reviewed and updated regularly to ensure compliance
All our legal documents are written in clear, understandable language. We recommend reading them to understand your rights and our obligations.
Our comprehensive terms and conditions that govern all hires, purchases, and services. Essential reading before booking.
Read full documentHow we collect, use, and protect your personal information in compliance with UK and EU GDPR regulations.
Read full documentOur commitment to competitive pricing and how our price match guarantee works to ensure you get the best value.
Read full documentInformation about how we use cookies and similar technologies to improve your browsing experience.
Read full documentOur legal documents are organised into key categories to help you find the information you need.
Terms and conditions that govern our business relationship
How we handle and protect your personal information
Our pricing policies and customer guarantees
Our legal documents form binding contracts between you and National Tool Hire Ltd. By using our services, you agree to be bound by these terms.
If you have any questions about our legal documents or need clarification on any terms, please contact our legal team before proceeding with any hire or purchase.
Common questions about our legal documents and policies.
Our Terms & Conditions form a legal contract between you and National Tool Hire. They outline your rights and responsibilities, our obligations, and important information about hire periods, payments, and liability. Reading them ensures you understand what you're agreeing to.
We comply with UK GDPR and EU GDPR regulations. Your personal data is processed securely, stored safely, and only used for the purposes outlined in our Privacy Policy. You have rights to access, correct, or delete your data at any time.
If you find the same equipment for less from a competitor, we'll match that price. The equipment must be identical, available for immediate hire, and from a legitimate competitor. Contact our customer service team with details to claim.
We use essential cookies for website functionality, analytics cookies to improve our service, and marketing cookies (with your consent) for personalized content. You can manage your cookie preferences in your browser settings.
We review our legal documents regularly and update them when necessary due to changes in law, business practices, or services. Significant changes are communicated to customers via email or website notifications.
For legal inquiries, you can contact us via email at legal@nationaltoolhire.co.uk or by post at our registered office: 11th Floor, The Plaza, Old Hall Street, Liverpool, L3 9QJ. We aim to respond within 5 business days.